Privacy policy

This website is operated by SmartWhip Cream Deluxe Balloon DXB (“we”, “us”), based in Dubai, United Arab Emirates. You can reach us through the details on our contact page.

When you send an enquiry, we receive what you enter in the form:

• Your name, phone / WhatsApp number and email address;
• Your business name, product interest and required quantity (wholesale enquiries);
• Your message and your confirmation that you are 18+ and enquiring for lawful culinary use.

We use this information only to respond to your enquiry, to confirm availability and requirements, and to meet any legal obligations that apply to supply. We do not sell your information.

Our forms can open WhatsApp with your enquiry pre-filled, and WhatsApp buttons open a chat with our business number. Messages sent through WhatsApp are handled under WhatsApp's own terms and privacy policy. Where an enquiry is delivered through a form-handling service, that provider processes it on our behalf.

This website does not currently use advertising or analytics cookies. To limit spam, your browser stores a short timestamp of your last form submission locally; it never leaves your device. If we add analytics or other cookies in future, we will update this page and ask for consent where required.

You can ask us to access, correct or delete the information you have sent us at any time by contacting us.